Warning Codes

For every business verification, we run a series of validations. One or more warnings may be generated if the validation fails to pass.

Business Verification Warnings

Warning CodeMeaningDefault Decision
COMPANY_NOT_FOUNDNo company foundREVIEW
COMPANY_NUMBER_NOT_VALID_FORMATCompany number invalid formatREVIEW
COMPANY_PREVIOUSLY_SEENBusiness entity previously verifiedREVIEW
BUSINESS_ID_MISMATCHBusiness ID mismatchREVIEW
BUSINESS_INFO_NAME_MISMATCHBusiness name mismatchREVIEW
BUSINESS_ID_NOT_VERIFIEDBusiness ID not verifiedREVIEW
BUSINESS_GEOLOCATION_MISMATCHBusiness geolocation mismatchREVIEW
BUSINESS_COUNTRY_MISMATCHBusiness country mismatchREVIEW
BUSINESS_WEBSITE_MISMATCHBusiness website mismatchREVIEW
BUSINESS_FORMATION_DATE_MISMATCHFormation date mismatchREVIEW
BUSINESS_TAX_ID_MISMATCHTax ID mismatchREVIEW
BUSINESS_DESCRIPTION_MISMATCHBusiness description mismatchREVIEW
REGISTRATION_STATUS_INACTIVERegistration inactiveREVIEW

Document Insights

Document Insights checks the supporting documents a business uploads (for example business registration documents, proof of address, or bank statements) for authenticity and validates their extracted content against the supplied data. The warnings it can raise are listed below.

Each warning has a default decision. On any template you can configure the decision applied to each warning code, so the values shown are defaults rather than fixed outcomes.

Document Authenticity

Warning CodeMeaningDefault Decision
DOCUMENT_TAMPEREDDocument shows signs of tampering or recreationDECLINED
DOCUMENT_CONVERTED_TO_IMAGEThe original PDF was converted into an image (no longer the original digital file)REVIEW
SCREEN_DETECTEDDocument is a screen capture / photo of a screen, not an original fileREVIEW
DOCUMENT_REQUIRES_REVIEWDocument flagged for manual reviewREVIEW
UNABLE_TO_EXTRACT_DOCUMENT_METADATACould not read the document's metadataREVIEW

Data & Validation

Warning CodeMeaningDefault Decision
UNABLE_TO_EXTRACT_DATACould not extract data from the documentREVIEW
DOCUMENT_TYPE_MISMATCHUploaded document type doesn't match the expected typeREVIEW
VALIDATION_RULES_DECLINEDDocument was declined by the template's validation rulesDECLINED
VALIDATION_RULES_REVIEWDocument was marked for review by the template's validation rulesREVIEW
BUSINESS_INFO_NAME_MISMATCHExtracted business name doesn't match supplied nameAPPROVED*
BUSINESS_ID_MISMATCHExtracted business entity ID doesn't match supplied dataAPPROVED*
BUSINESS_TAX_ID_MISMATCHExtracted tax ID doesn't match supplied dataAPPROVED*
BUSINESS_COUNTRY_MISMATCHExtracted business country doesn't match supplied dataAPPROVED*
BUSINESS_FORMATION_DATE_MISMATCHExtracted formation date doesn't match supplied dataAPPROVED*
BUSINESS_WEBSITE_MISMATCHExtracted business website doesn't match supplied dataAPPROVED*
ADDRESS_DOCUMENT_ADDRESS_MISMATCHExtracted address doesn't match supplied addressREVIEW

* These field-mismatch defaults are commonly APPROVED, but are template-configurable.


Web Presence Warnings

Warning CodeMeaningDefault Decision
WEBSITE_INPUT_INVALIDProvided URL is invalidREVIEW
WEBSITE_UNSUPPORTEDURL not supportedREVIEW
WEBSITE_NOT_FOUNDWebsite not foundREVIEW
WEBSITE_PARKEDWebsite is parkedREVIEW
WEBSITE_REDIRECTEDWebsite redirectedREVIEW
KEYWORD_MATCHES_FOUNDKeyword matches foundREVIEW
HIGH_RISK_INDUSTRY_MATCHES_FOUNDHigh risk industry detectedREVIEW
PROHIBITED_INDUSTRY_MATCHES_FOUNDProhibited industry detectedREVIEW
WEBSITE_URL_AND_BUSINESS_NAME_MISMATCHURL and business name mismatchREVIEW
WEBSITE_GENERICWebsite too genericREVIEW
WEBSITE_NOT_AUTHENTICWebsite not authenticREVIEW
TERMS_AND_CONDITIONS_NOT_FOUNDTerms & Conditions not foundREVIEW
TERMS_AND_CONDITIONS_FAILEDTerms & Conditions failed to loadREVIEW
INVALID_WEBSITE_SSLInvalid SSL certificateREVIEW
WEBSITE_INDUSTRY_RISK_CHECK_FAILEDIndustry risk check failedREVIEW
PARKED_WEBSITEParked domain detectedREVIEW
SOCIAL_MEDIA_BROKEN_LINKSBroken social media links detectedREVIEW
SOCIAL_MEDIA_BUSINESS_MISMATCHSocial media business mismatchREVIEW
PLACEHOLDER_TEXT_FOUND_IN_WEBSITE_CONTENTPlaceholder text found in website contentREVIEW
INCONSISTENCIES_IN_WEBSITE_CONTENTInconsistencies found in website contentREVIEW
STOCK_IMAGES_FOUNDStock images found on websiteREVIEW

AML & Background Check Warnings

Warning CodeMeaningDefault Decision
AML_MATCHAML screening returned a matchREVIEW
BACKGROUND_CHECK_ALERTBackground check returned an alertREVIEW

Contact & Fraud Check Warnings

Warning CodeMeaningDefault Decision
EMAIL_ADDRESS_MISMATCHMismatch between supplied and extracted email addressREVIEW
EMAIL_NOT_FOUNDEmail address not foundREVIEW
PHONE_NUMBER_MISMATCHMismatch between supplied and extracted phone numberREVIEW
PHONE_NUMBER_NOT_FOUNDPhone number not foundREVIEW

System & API Warnings

Warning CodeMeaningDefault Decision
THIRD_PARTY_RESPONSE_ERRORUnable to parse third-party responseREVIEW
THIRD_PARTY_API_FAILEDThird party API failedREVIEW
REGISTRY_NOT_AVAILABLERegistry not availableREVIEW
WORKFLOW_CONFIG_ERRORWorkflow configuration errorREVIEW
UNABLE_TO_EXTRACT_DATAUnable to extract dataREVIEW
INVALID_API_DATAInvalid API dataREVIEW
COUNTRY_NOT_SUPPORTEDCountry not supportedREVIEW
DOCUMENT_NOT_SUPPORTEDDocument not supportedREVIEW

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