For every user verification, we run a series of validations. One or more warnings may be generated if the validation fails to pass.
| Warning Code | Description |
|---|
| UNRECOGNIZED_DOCUMENT | Document not recognized. |
| UNREADABLE_DOCUMENT | Document not readable. |
| DOCUMENT_NOT_FOUND | Document is not found in the uploaded image. |
| DOCUMENT_EXPIRED | Document is expired. |
| DOCUMENT_FRONT_BACK_MISMATCH | Document front and back does not belong to same person. |
| DOCUMENT_DAMAGED | The document is damaged. |
| DOCUMENT_FRONT_MISSING | Document front not detected in the document image. |
| DOCUMENT_BACK_MISSING | Document back not detected in the document image. |
| DOCUMENT_CROPPED | Document not fully in frame / cropped. |
| DOCUMENT_FACE_NOT_FOUND | Could not detect face in document image. |
| Warning Code | Description |
|---|
| MISSING_EXPIRY_DATE | Document expiry date is missing or cannot be read. |
| MISSING_ISSUE_DATE | Document issue date is missing or cannot be read. |
| MISSING_BIRTH_DATE | Birthday information is missing or cannot be read. |
| MISSING_DOCUMENT_NUMBER | Document number is missing or cannot be read. |
| MISSING_PERSONAL_NUMBER | Personal number or national ID number is missing or cannot be read. |
| MISSING_ADDRESS | Address is missing or cannot be read. |
| MISSING_POSTCODE | Postcode is missing or cannot be read. |
| MISSING_NAME | Given name or family name is missing or cannot be read. |
| MISSING_GENDER | Gender is missing or cannot be read. |
| MISSING_NATIONALITY | Nationality is missing or cannot be read. |
| Warning Code | Description |
|---|
| NAME_VERIFICATION_FAILED | Mismatch between supplied user name and extracted/looked up name. |
| DOB_VERIFICATION_FAILED | Mismatch between supplied birthday and extracted/looked up birthday. |
| ID_DATA_MISMATCH | Mismatch between supplied user data and data from third-party/government database. |
| DOCUMENT_TYPE_MISMATCH | The document type does not match with the input document type. |
| DOCUMENT_COUNTRY_MISMATCH | The document issue country does not match with the input country. |
| Warning Code | Description |
|---|
| DOCUMENT_PHOTO_OF_PHOTO | Document appears to be a photo of a photo. |
| SCREEN_DETECTED | The document image contains a screen, monitor or mobile device therefore is possibly a photo of a photo. |
| IMAGE_FORGED_EDITED | The document image possibly contains forged elements which warrants a manual review or rejection. |
| FEATURE_VERIFICATION_FAILED | Document features does not match with official document, the document could be fake, blurry or low resolution. |
| FAKE_ID | The document uploaded is a fake or sample document, not an authentic document. |
| DOCUMENT_FOUND_ON_INTERNET | The document image is found on the internet. |
| ARTIFICIAL_IMAGE | Document appears to be created artificially, not a naturally taken photo. |
| ARTIFICIAL_TEXT | Most texts within the image appears to be created artificially. |
| TEXT_FORGERY | Possible artificial text modification detected. |
| IMAGE_TOO_SMALL | The document image is too small. |
| GLARE_DETECTED | The document image contains possible glare. |
| IMAGE_TOO_BLURRY | The document image is blurry. |
| CHECK_DIGIT_FAILED | The document is not a valid document because it contains invalid check digit. |
| PRINTOUT_DETECTED | The document image is a print out / photocopy of the original. |
| BLACK_WHITE_DOCUMENT | The document appears to be black & white photocopy. |
| Warning Code | Description |
|---|
| FACE_NOT_FOUND | Could not detect face in selfie image. |
| MULTIPLE_FACES | Multiple faces detected in selfie image. |
| FACE_MISMATCH | Face mismatch between document/government photo and selfie photo. |
| LOW_FACE_SIMILARITY | Low face similarity between document/government photo and selfie photo. |
| FACE_IDENTICAL | Selfie photo appears to be the exact same photo as document photo. |
| FACE_NOT_LIVE | Selfie photo is not live. |
| FACE_PHOTO_OF_PHOTO | Selfie photo appears to be a photo of a photo. |
| FACE_COVERED | Selfie photo appears to have hat or mask or glasses. |
| FACE_EDITED | Selfie photo edited using filters. |
| FACE_BLUR | Selfie photo is too blurry and should be retaken for improved accuracy. |
| FACE_TOO_CLOSE | Selfie photo is too close to the camera. |
| FACE_CROPPED | Selfie photo cropped / not completely visible. |
| FACE_TOO_SMALL | The relative proportion of face size in the image is too low. |
| FACE_ANGLE_TOO_LARGE | Facial out-of-plane rotation angle is extremely large. |
| Warning Code | Description |
|---|
| ID_NUMBER_NOT_VERIFIED | The given identity number could not be verified against a database. |
| INVALID_ID_NUMBER_SUPPLIED | The given identity number is not in correct format. |
| LOOKUP_SOURCE_DOWN | The government/third-party lookup source is not available. |
| LOOKUP_FACE_NOT_FOUND | Could not find face image in government/third-party database. |
| Warning Code | Description |
|---|
| AML_MATCH | Potential match from AML database. |
| Warning Code | Description |
|---|
| IP_ADDRESS_SUSPICIOUS | Client request originated from a suspicious IP address. |
| Warning Code | Description |
|---|
| SUSPICIOUS_USER_BEHAVIOUR | Detected suspicious user behaviour. |
| Warning Code | Description |
|---|
| CUSTOM_ERROR_CODE | In this case, a custom error message is returned explaining more details about the warning. This is used in case a warning happened which is not one of the above. |
