Document side requirements

Document TypeSides
Any other ID cardFront and Back

Document size requirements

OriginSize limit
AiPrise SDKIf you are using AiPrise SDK, the SDK smartly captures images below 3 MB and if you allow your customer to upload the document images, we only allow them to upload images below 3 MB.
APIIf you are using our API integration and sending us documents/selfies via API, we will return a 4XX error when the size is above 3MB.

Document format requirements

Document TypeSupported Formats
Document Frontpdf, jpg, png
Document Backpdf, jpg, png
Selfiejpg, png


AiPrise SDK only allows uploading .jpg and .png. .pdf is not supported.